Albuquerque, New Mexico Real Estate News & Information

Client Satisfaction Survey

July 4th, 2009 Leave a comment Go to comments

Here is the anonymous, independently-conducted survey provided to all of my clients following each transaction (sale or purchase).

		Strongly Disagree	Disagree	Neutral or No opinion	Agree	Strongly Agree
1.	Debra communicated with me in a timely manner about events as they occurred in this transaction.	1	2	3	4	5
2.	Debra followed up on requests that I made of her in a timely manner.	1	2	3	4	5
3.	Debra handled my transaction in a professional manner.	1	2	3	4	5
4.	I felt that Debra was always looking out for my best interests during this transaction.	1	2	3	4	5
5.	Debra either answered her phone or called us back within an acceptable period of time.	1	2	3	4	5
6.	I enjoyed working with Debra.	1	2	3	4	5
7.	Debra worked effectively to resolve problems (if any) that came up during this transaction.	1	2	3	4	5
8.	I would refer a friend or relative in need of real estate services to Debra.	1	2	3	4	5
9.	I would consider working with Debra again on my next real estate transaction.	1	2	3	4	5

For these last two questions, please note that the column headings have changed.

		Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
A.	OVERALL, I feel _________ with Debra’s LEVEL of service in this transaction.	1	2	3	4	5
B.	OVERALL, I feel _________ with Debra’s QUALITY of service in this transaction.	1	2	3	4	5

Comments:

Phone: 505.363.4499

Web: Contact Debra

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